Business intelligence - HotelLab Business intelligence - HotelLab
Core products

Business intelligence

BI uses data analysis and strategies to monitor key performance indicators, helping hotels make data-driven decisions

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The metrics you need to explain every performance change

Go beyond totals. Understand who books, what they book, when they book, and how it changes over time.

Revenue and Occupancy

occupancy, ADR, RevPAR, revenue, NetRevPAR, commissions, expenses, GOPPAR

Sales Dynamics

sales pace, booking window, cancellations, length of stay, arrivals, departures

Guest Analysis

number of guests, room nights

Slice every metric the way your business actually works

Analyze all metrics by:

  • Days of week
  • Segments
  • Agents
  • Companies
  • Market codes
  • Room types
  • Rate codes

Compare performance over time and against your plan

So you always know whether changes are seasonal, strategic, or performance-driven.

  • Month over month
  • Year over year
  • Actuals vs budget
For example, see how Booking.com performs for your Standard rooms by day of week and how rate levels on weekdays versus weekends affect occupancy.

Clean, unified data instead of PMS chaos

Turn PMS codes into clear, consistent names so every report and filter speaks the same language

Map PMS rate codes to readable display names

Map PMS rate codes to readable display names

Map PMS rate codes to readable display names

Deep-dive filters for any question you have

Slice data by any dimension and compare periods in a few clicks

Filter by segments, room types, sources, rate codes and partners

See revenue with or without VAT, packages and commissions

Compare actuals, on-the-books and budget for any date range

Dashboards, charts and exports that fit your workflow

View data as tables or charts, group it the way you need and share with stakeholders

Switch instantly between tables and visual charts

Group by time period, weekday, segment or category

Export any filtered view 
to Excel

Daily email reports for owners and GMs

Get a concise daily snapshot of performance without logging into the system

Automatic delivery straight to your inbox

On-the-books, daily forecast and 1/3/7-day pick-up

Competitor price trends and your hotel’s demand index.

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